The extension is made up of three main parts:
- Find all valid tickets/tasks/problems/incidents in the history tab
- Take these item numbers, call the Service Now REST API and get responses
- Parse responses and put the relevant information back into the history tab.
I have more plans for this app. I want to allow for mass acknowledgements from the alert screen and not only from the ‘Mass Acknowledge’ page. This will be very useful because the alert screen shows fewer alerts than the Mass Acknowledge page and a lot of the alerts on the Mass Acknowledge page are irrelevant. Also it will just make acknowledging similar alerts easier.
In other news, I made a silly little extension to see what publishing to the official Firefox add-ons site is like. I don’t have [m]any other plans for this extension. Just wanted to get something up and running so I can check out the dev side of the add-on store. Still, check it out, Google Maps will never be the same after you install it.